In conversation · 1:08
Frontline AI Leadership Keynotes
Practical AI keynotes for the leaders of your frontline teams.
Help your managers use AI to strengthen judgment, prepare important conversations, and follow through on developing people.
As heard on
Keynote client: Chadwell Supply ONE Conference
Book Jon's Frontline AI Leadership keynote. Send your date and audience. You'll get availability and a quote within one business day. Email jon@jonharmeling.com or check availability. His book, Frontline AI Leadership (released October 27, 2026), is available on Amazon in paperback (opens in a new tab) and Kindle (opens in a new tab).
Machines do. Managers decide. Leaders develop.
For leadership conferences and restaurant, franchise, hospitality, and retail teams. Owner-operator, Chick-fil-A Miami Shores West Point graduate and Army combat veteran of Afghanistan Former West Point systems engineering instructor
See Jon on stage.
A two-minute highlight reel from one of Jon's earlier leadership keynotes, with personal stories, humor, and reflections on leading people.
In conversation
Hear Jon on Frontline AI Leadership.
Franchise Secrets
Tasks vs. People
Intentional Leader
Are we becoming better leaders?
Recent and upcoming
Work already on the calendar, and work already done.
Upcoming
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10X Vets Tampa
10-minute talk
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Greyfinch Users Group
Keynote Dallas
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MilMoneyCon
Keynote Salt Lake City
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National Restaurant Association Show 2027
Frontline AI: Machines Do. Managers Decide. Leaders Develop.
Education session Chicago (McCormick Place)
Recent
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Chadwell Supply ONE Conference
Keynote
Media includes published conversations on AI and leading people, plus the SABM Podcast with Scott Mackes. Hear the full list on the media page.
Selected organizations
- Chadwell Supply
- Greyfinch
- MilMoneyCon
- National Restaurant Association Show
Jon Harmeling is the owner-operator of Chick-fil-A Miami Shores, where he leads about 90 team members from 18 countries. A West Point graduate and Army combat veteran of Afghanistan, he later returned to West Point to teach systems engineering. Today, Jon is a keynote speaker who helps leadership teams put Frontline AI Leadership to work. He gives one keynote, Frontline AI Leadership. Send your date and audience. You'll get availability and a quote within one business day. His book, Frontline AI Leadership, was released October 27, 2026.
Evaluate the fit
Hear the ideas. Evaluate the speaker.
Client feedback · Chadwell Supply ONE Conference keynote
“The best speaker we have ever had at any of our corporate conferences.”
CEO, Chadwell Supply
AI interview · Franchise Secrets
What happens when AI gives a leader time back?
Hear Jon discuss AI in his restaurant, employee goals, and the choice to reinvest time in people.
Listen to the AI conversationThe AI discussion begins at 26:56.
What your leaders take away
Three actions to take back to their people.
01
Use AI to prepare. Own the decision.
Let AI organize information and offer another perspective. Check its output, challenge assumptions, and keep responsibility for decisions that affect your people.
02
Prepare a better conversation.
Explore questions before coaching, recognition, or difficult feedback. Then listen to the person, verify the context, and agree on a next step.
03
Build a practical 30-day plan.
Identify one person whose growth you can support, prepare one important conversation, make one leadership commitment, and set a date to follow through.
Plan your event
A clear offer, before you inquire.
Up to 60 minutes total, including Q&A as agreed.
Send your date and audience. You'll get availability and a quote within one business day.
A 30-minute preparation call and audience-specific customization are included.
One 30-minute virtual follow-up within 60 days of the event is included in both standard paid in-person and virtual keynotes.
One shared Q&A or application discussion with your audience or leadership team, scheduled together. This is not ongoing or individual coaching.
Attendee books are optional and priced separately. Quantity, availability, delivery timing, and shipping are confirmed for your event.
Paperback and Kindle on Amazon
Frontline AI Leadership
How to Use AI to Free Up Time, Strengthen Judgment, and Develop People
Put the framework to work at your own pace. Decide what to hand off, prepare for difficult conversations, and turn recovered time into development.
Paperback · $16.99 on Amazon
Prefer Kindle? Get it on Kindle (opens in a new tab) · $9.99 ebook
Ordering 25 or more copies for your team? See bulk pricing. Signed copies available on bulk orders.
Books for your team or eventAbout Jon
Leadership grounded in the work of leading.
The owner-operator of Chick-fil-A Miami Shores, where he leads about 90 team members from 18 countries, Jon is a West Point graduate, an Army combat veteran of Afghanistan, and a former West Point systems engineering instructor. He brings frontline operating experience to the room. His examples come from the work of coaching, recognizing contributions, and developing people.
Faith and family shape his work. AI is a tool; the Human Reinvestment Principle is the point: put the time it gives back into thoughtful attention and helping people grow.
Read Jon’s full storyStart the conversation
Tell Jon about your event.
Share your organization, audience, event date, and what your leaders should take away. Jon responds within one business day with availability and a fit assessment.
This is an inquiry, not a booking commitment. Only your name and email are required. Choose the relevant inquiry type for team books or another opportunity.
Prefer email? jon@jonharmeling.com
Phone or text: (954) 298-6045